I would be wary of the answers you get from them regardless because twice I have been lied to about potential employers who aren't actually in existence. We have called and been given different reasons by the Indeed personnel contacted but the issue has not been resolved. EDIT: If you needed more proof to never use Indeed, just check out the helpful response from Indeed "Support" below. Create a free website to honor a loved one who has passed away. But still, I cannot have to access my Indeed account. On 2 occasions i've responded through indeed about setting up an interview but i get no reply. This is a typical Indeed tactic. There was an incident where we were overcharged by about $900 and were issued a refund quickly and with an apology. This link will open in a new window. I spent some much time putting together the job post based on THEIR guidelines. We'd be happy to assist you here in reviewing your resume and offering suggestions for applying to jobs on the site. My employer account was deactivated from posting jobs, so I appealed for re-activation to the search quality team, then they sent me a message asking me to send out a proof that I am affiliated with the company because the problem that they determine was they stated it was because my relationship with my company could not be verified. 3. So I have a computer company in South Africa and was looking for a receptionist or admin worker. My company has been doing business with Indeed since 2018. A member of our team reached out to you by private message on here to assist you with this. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Today I decided to post a few positions I have open, at my current job. As this is the mainstream way of hiring, these "managers" or case representatives actions can not only affect dozens of families from received child care but they can dictate whether a business succeeds or crumbles. I tried posting on Indeed but as I was registering the job posting my account got disabled. We are a company founded over 30 years ago and finding if a company is real is really easy. If you believe your employer account has been disabled by mistake and you would like to appeal this decision, please contact our Quality Operations team by clicking the button below. At the beginning too much trouble of opening the account. When it comes to terminating Indeed employer subscriptions, users have been known to report various issues. I appealed the decision and have yet to hear from them and definitely not in the same time frame that they chose to disable my account. Unless you have a bachelor degree and several decades experience most of the jobs average in my area about 20% less than my current pay. After we have spent literally thousands of dollars to sponsor postings on indeed throughout the past 2 years, done. This link will open in a new window. In the end he assured me he had everything he needed and my post would be up within a few hours. Like many others here Indeed disabled my employer account with no reason given. I have sign-up on indeed and my account was blocked after one hour of sign up. Is there any way of getting any feedback from employers using when applying for jobs straight from the indeed app. Before you permanently delete your account, there are two things you should know. Waste of time and money for all these employers. Its why DoNotPay has come up with a way our robot lawyer can do it for you. When weve listed all of them, you can cancel any you think are no longer serving you in the blink of an eye. Using Indeed Assessments reduces an employer's time to hire by 12% on average. Hi Fiona, we'd be happy to assist. Pro-tip: Make any adjustments needed to this email suitable to your needs. I read your Job Posting Guidelines and I still have no clue what was wrong. We have sent you a private message to learn more about this situation and how we can help. They treat the long term staff decently but business practices encourage starting staff to quit. Indeed is intensely passionate about delivering the right fit for every hire. How can you ban someone from your service with no reason given and give no refund? If your Indeed employer account has a credit card on file to pay for one Indeed product or service . Take this Indeed "Support" rep's suggestion - "If you have urgent hiring needs, we recommend utilizing other hiring services" - and use another service. Hi Bonnie, taking a further look into this, we can confirm that the account holder is in direct contact with the dedicated representatives assigned to the account in question. this website shouldn't even be online, they are a scam job website, account blocked, no support customer care, Indeed.com - this website shouldn't even be online, they are a scam job website, Indeed.com - spam, tricked into giving personal info, Indeed.com - account blocked, no support customer care, Indeed.com - privacy breach/false advertising. If youre finding yourself disappointed in the service, well guide you through a process of closing and canceling your Indeed account successfully. The first step to deleting your own Indeed account is to log into your account from the Indeed homepage. I eventually got it done but it took a lot of time. Locate and click on Dashboard>Jobs in the upper-right corner of your screen. We understand your concerns about the account. Now that youve gotten rid of the Indeed recurring charges by closing the account with the help of DoNotPay, why not explore all our other features as well? However, you will still receive communications . Between apps and accounts I am not interested, I'll stay unemployed and on welfare. They were a smaller company and had great customer service. Now because of that I am unable to find candidates for my employer and cannot fill those positions. Hi Bobbi, This shouldn't be legal. Each of these will disable future charges. There were occasionally some issues, but they always got solved. When you are a new business and theses barracudas are saying stuff like that it can damage you: Additional job details. Employer account disabled with no reason given. Questions about insurance for your new home? Thank you. In this case, you will need to submit an appeal to our moderation team explaining that you will provide documentation for your business for review. last week I was blocked from my account directly after being charged 130$. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. Within ten minutes, the new account was disabled as well. I was billed over $1500 in 3 days. My account has been disabled for no reason, i sent all the documents requested from me.The job posting went alive, but after a few hours I received an email that my account was disabled. I am currently disputing all of the invoices in which I did NOT sponsor the jobs. Here's a link to their help desk if you have any issues: You will no longer receive any of Indeed's marketing emails. i'd like to know where i'm going wrong to not be seen for an interview, and there is no other way to track any progress. Finally, select or check the appropriate box as to who is making the request. Tip for consumers:Do not bother. and our I tried job hunting after the economy started to recover in 2014 and found where I'm at now was the better choice long term. I love it at first because it's user-friendly however we are really disappointed and frustrated right now because of this issue. Your part in the process is done just like that. It appears that we need additional information on your business and your relation to it. I had used the free trial for listing jobs and I switched my job description to 'paused'. I am sure as long as you paying them, then they don't have a problem with job posts but due to the fact that I am posting for free they are being difficult. Can you please email us with your Indeed account email address as well as forward any information sent to you by these two individuals to sitejabber@indeed.com? If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're now experiencing. Salutation. Was it actually a job posting? I am writing to help alert employers that Indeed can act in a capricious manner that is reminiscent of a monopoly. With DoNotPay at your side, you can skip all the trouble and have us cancel your Indeed employer account in no more than 48 hours. Login in to your account; Click the Close My Account link. You only need to go through three short steps: Voil! There is an appeals process but they rejected that too. Please send us on your Indeed account email address via email to sitejabber@indeed.com so we can check this out for you. Please note that Indeed may be required to preserve business records pertaining to that account to comply with its obligations under law. But how does it work if your loved one didn't leave you with a, If you didnt make the funeral arrangements for your loved one, ask the funeral director helping your family, Fill in the section What should we know? (See next step for a template for this section.). There is no presenting a valid case to indeed and their tactics seem very consistent with many other employer reviews. You can also set your resume to private so that your . Create a free online memorial to gather donations from loved ones. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, I find it is very disturbing, that Indeed will disable an, After 7 years of using Indeed in the UK and USA our account has been disabled, Frustrated Customer - Deactivated Indeed Account. I did this, and then sent the required proof of insurance to verify the business. Time for a class-action lawsuit. They don't have the integrity to properly servicing job seekers. They basically make the job crap for starting people so they have to quit and keep repeating the minimum wage cycle. (YMMV) Winback BYOD 50GB $35/m 18 months. Hello Jared, a member of our team has responded to your review by private message. Sign In To Your Account @ Resumes.indeed.com; To post a job on indeed for the first time, go to indeed's page for employers, and click the post a job button. No reason, no refund, can't access your job candidates any more for which you've already paid for. For more information on what to do when someone dies or how to delete yourself from the Internet, join Cake today! So I decided to stay at my job long term. We had over 100 interviews scehduled for our company and next thing you know our account got disabled. It did not contain anything on the list of their reasons why it couldn't be posted, so unfortunately I cannot trust Indeed when it comes to reviews. I have been charged 23 and I have to pay another 39 on the next invoice. You can close all jobs in your Indeed account and cancel the service by: The only alternative that you have for the website cancelation is calling the company on the phone. Account Disabled after dumped thousands of dollars into Indeed. We recommend clicking on the link "Appeal this decision" within your account. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. Cloudflare Ray ID: 7a2cc9813c09241b I did not violate any employment laws, Im PHR Certified. Without the death certificate, Indeed will set your loved ones resume to private but cant authorize the account closure. Was assisted surprisingly fast. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. If a job doesn't have the "apply with your indeed. He did a couple of days later but couldnt help and then also ghosted me. They go on: Indeed wants you to pay or eventually you get the boot without any real clarity as to why. Find jobs. Employers may request that Indeed disable an account at any time by contacting the Employer Help Center. They will take your money to sponsor the jobs and then not allow you to hire anyone because they disable your account before you can hire anyone. For more information, please review our Terms of Use and Job Posting Guidelines. A company should not operate like this, I have everything to prove we are a legit company trying to hire people. Poorest experience ever with a job posting app. Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account . So keep reading, and we'll take you step-by-step through the process of how to permanently delete an Indeed account. The most common among them is the dysfunctionality of the website cancelation option. Do your research. Subscription services and canceling them pronto, Free trials and subscribing to them without automated renewals, Bills that keep hoarding up and you cannot pay, Customer services and their impossibly long phone queues, Spam and phishing mail plaguing your inbox, Paperwork needed for small claims court disputes. CareerBuilder TIP. Account Disabled before I could ever get started. If you stop charges to your account for Sponsored Jobs and are not using our Resume service, you won't accrue any new charges and do not need to disable your account. I was having really excellent results with them and then poof, disabled with no reason or information about why. Record your impressions of an applicant in a note that other people at your company can view . my account has been disabled with no reason given. I recieved 2 job offers from people wanting me to be their personal assistant and both happen to be out of town for a few weeks. Submit a complaint and get your issue resolved. Now that you've gotten rid of the Indeed recurring charges by closing the account with the help of DoNotPay, why not explore all our other features as well? fiona, Indeed disabled my account Yes, you can permanently delete an Indeed account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please attach an up to date copy of your CV to the link provided and our client will be in direct contact. I am a self employed independent contractor and I am looking to hire an associate to cover for me during my mat leave. Disabled Employer Account with No Warning and No Recourse, Account Disabled- No reasoning and no warning. My boss asked me to post Jobs as a Confidential Company. For users logging in via Facebook. However, when an ad is sponsored, you have the option to set up a budget and pause or close the job whenever necessary. A member of our team has sent you a private message to assist you. That's why we've partnered with Lena Waithe, Hillman Grad Productions, and 271 Films to help fund and support 10 BIPOC filmmakers as they create short films based on the theme "the future of work." is this legit or is this a spam? How can i post vacancies thru indeed, am a recruitment officer, do i ha have to pay a fee? We apologize for any inconvenience this has caused. What Can You Do if Indeed Has Mistreated You? Sponsored job posts on Indeed cost as little as $5 . Given the many choices out their for hiring you would think that they would take this many bad reviews as a sign that their generic email they send informing you of your account being disabled would have some sort of explanation so corrective actions could be taken. From the drop-down, select Cancel Subscription. Find jobs. Worst system I've encountered in a long, long time. Every day that passes we are missing opportunities to find candidates and are very close to switching to Ziprecruiter or another hiring platform with reliable customer service. I HIGHLY discourage anyone who needs to hire someone from opening an Employer Indeed account, as you will just be disabled, let down, unable to do your job and not hire any of the people that apply because you will be shut down before that. Share your photos and videos with others to prove the truth of your words. Do you still need to permanently delete an Indeed account for you or perhaps for a deceased loved one? Told me to submit documentation, which I provided my payslip to them. No one seems to be able to help us? This review was chosen algorithmically as the most valued customer feedback. Featured review. I was approach by a person saying i applied for a customer service position for yelp corporate. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support. Nooooooo! Make sure to complete the appropriate step below before deleting your employer Indeed account. Boneless Beef Ribs $8 off per pack, [Costco] By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. Remote . This review was chosen algorithmically as the most valued customer feedback. Although Indeed may indicate why a job or account has been removed or disabled, we cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users interest. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Right next to it comes the inability of the Indeed customer support to solve the problem. You will see a confirmation window. Sign in. Even when I wrote for appellation it seems like I got an automatic answer. So as per my research I could post on Indeed, Because as they do have "confidential option". If you do not receive the email in your inbox, it may be in your junk or spam folder. And really shady practices about verifying my company. But wait. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Two-factor authentication, or 2FA, refers to a second security layer a user must pass through to gain access or approve an action on an account. Allrightsreserved. We have reached out via PM, please respond there if further assistance is needed. Dear Indeed.com Thank you for you attention for details, and making me fired! Thank you! Confirm by selecting No thanks and continue canceling. When updating this configuration option, it can take up to 6 hours for the . There are some exceptions to the free posting. Disgusting business practice. But, too often, your data is in places it doesn't need to be, which means you have to be proactive about what accounts need to be open and which ones should be closed. Indeed recently augmented existing search quality programs with new, ongoing strategies to make sure all jobs on Indeed meet standards for quality. Related: How To Write an Email (With Professional Tips and Examples) Get interview-ready with tips from Indeed. Feel free to copy/paste this letter to the box entitled, What should we know?. Now you can focus on leaving a legacy instead of a mess. There arent many ways in which you can cancel Indeed manually. Why Bother When DoNotPay Can Cancel Your Indeed Subscription on Your Behalf? I love it at first because it's user-friendly however we are really disappointed and frustrated right now because of this issue. Learn more. We have sent you a private message to further assist. A member of our team has sent you a private message. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements. Shame. You can rejoin using the same email address, but you must wait until the initial request is finished processing. There was no way to appeal as others have here have mentioned. The job posting went live, but after a few hours I received an email that my account was disabled. We must also ensure that our quality guidelines are met. Examples of Indeed Assessments include Customer Focus & Orientation, Attention to Detail and Work Style: Reliability. Use bold or larger fonts to make your name more visible and memorable. Here are instructions to delete your Indeed jobs account with in 5 seconds. everything seem to be going well until they request my bank account information to do direct deposit and i wasn't offered a job yet. Customer Support Officer. *First, I tried gmail account they blocked, then I did with another account, again they blocked. Account has been disabled and you will not be able to post any additional jobs to Indeed.com. However, no additional charges will accrue once you've paused or closed the job. Someone from corporate or a higher ranking manager might want to fix this and actually care about the customers they are serving. 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Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. 29-04-2021, somebody from *******@indeedemployers.zendesk.com/ *******@indeed.com asked for some documents from my company, We are a small start-up, but I provided a BSNL Internet bill. Managing Indeed and Other Accounts Online, Believe it or not, this still rings true when managing accounts for deceased loved ones. Amy Wolkenhauer, BA in English/Creative Writing. From there, please select "Employer/Post a Job" in the upper left corner. Cancel Direct Line Auto-Renewal Before You're Charged Again! In fact, we encourage you to take the matter into your own hands and demand justice. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired. A member of our team has responded to your review by private message. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. Deleting your loved one's Indeed account may be part of the executor's duties, especially if you're trying to clean up their online presence. This has happened to me on more than one occasion but at different companies. If you didnt make the funeral arrangements for your loved one, ask the funeral director helping your family how to get a death certificate or additional ones. and want me to start before they get back and will be sending me checks in the mail. Hi Lilly, we are very sorry to hear that you had a poor experience, all accounts on Indeed are subject to our standard account review process. and wont give me reasons why just an email to say it will not be considered or resonded to. Disappointed and Frustrated| Employer account disabled for no reason. * Indeed attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. I posted jobs that were real and paid hourly not just commissions etc. Thats not right. My name is [enter your first and last name]. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Taking a further look into this, we can confirm that a refund for the amount you are speaking about was processed on the account back in 2018. If enough information is not provided when the account is being created or we find a violation of our job posting guidelines, then the account will go into the appeal status that you're now experiencing. Though talent is universal, opportunity is not. . Hello Anita, positions posted for free stay on Indeed for a total of 120 days. But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired. Once you have sent this email, you can expect to wait one or two business days to hear back from customer service. By NO MEANS should you pursue this so-called job offer further and in fact, you should report them to the Better Business Bureau. This website uses cookies to improve your experience. But he had no advice. Connect your DoNotPay account to your email address or your bank account, and well monitor your memberships for you. I seems they just like to block businesses and just leave them hanging. We were denied the appeal without any explanation. Thank you! I sincerely hope to hear back from your staff as it seems we are close to done with Indeed for good. 25,000 - 30,000 a year. URL Name . I posted jobs that were real and paid hourly not just commissions etc. This is our first time to use this platform. Hello Ashleigh, thank you for reaching out. You can, of course, reload the page when canceling Indeed on the website or sit tight and wait for the companys team to get back to you. If you have any additional questions or concerns please email us at sitejabber@indeed.com. Hi Glaudine, thank you for taking the time to share your feedback, we are very sorry to hear you are having a poor experience here. One or more of the jobs you posted to Indeed.com was deemed not consistent with Indeed's quality standards. As we could not find any other way to contact Indeed in order to move things forward, we hope that our review may help solve the issue and/or at least make the management of Indeed aware that the customer care service is not functioning properly and accounts are blocked without reason. Each of these will disable future charges. it is not! Sign in. Hi Isaac, your account is going through our standard review process. Without the death certificate, Indeed will set your loved ones resume to private but cant authorize the account closure. advice. Hybrid remote. How to Cancel the Indeed Account on Your Own, Calling the Indeed Client Success Specialist support, Cancel Indeed Through Your Employer Account, Clicking on the Resumes or Find Resumes section, Clicking on your email displayed in the right corner, Choosing the Subscription Management option, Clicking on Cancel Subscription to confirm your request, Wait patiently until you have an Indeed representative on the line, Ask them to cancel your account and recurring billing, Give them any information they might need, Request to be sent an email confirming you were unsubscribed from Indeed successfully. So I don't really understand why the account suddenly got disabled without any specific reason. subject to our Terms of Use. UPDATE: Issue has been resolved I waited roughly 2 weeks for a response, nothing. I would highly recommend that if you do use Indeed, that you monitor your ads consistently every 30 minutes of the day as someone working there is going in and switching to sponsored to collect money. And then afterwards they charged us even after our account was disabled? Just the prefixed answer for everyone. is an online job-seeking platform. No problem. Employers Beware. Find out what to do and discover resources to help you cope. Don't have an account? Disable my account, don't waste your time, your money!!! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Select Open located on the right-hand side of your screen. If you want to do it this way, you can quit the service by: Note that if there is an outstanding balance to your account, it will be charged one billing month after you cancel the service. Can someone reached out to me directly on my email to resolve this issue? i have no faith in this site now. Jobs that violated our guidelines and companies that did not meet our quality standards were disabled.