However, it will likely face a significant amount of litigation. The news comes just over a week after ticket resale sites began requesting corporate bailouts. Read the complaint here: StubHub Refund Class Action Complaint Four proposed class action lawsuits against StubHub over its apparent refusal to issue refunds for tickets to events canceled amid the COVID-19 pandemic have been consolidated into a multidistrict litigation(MDL), a legal mechanism through which individual cases filed in different federal courts are brought together before one court to save time, money and resources. I deleted my account. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. Ticketholders brought a lawsuit against the company, demanding that they get cash . Tickets to events purchased after March 25, 2020 will still only be eligible for a future purchase credit from StubHub. Easy sales process: McMillan challenges the policy change, saying StubHub did not act fiscally responsible.
StubHub Hit With $5 Million Class Action Lawsuit - Yahoo! I bought my tickets under a much different safety expectation. I purchased 2 tickets for the Charlotte soccer team and I got additionally charged for 2 parking ticket which I never purchased. In three weeks, Fischer is scheduled to decide whether to throw out the case entirely, as requested by Major League Baseball and its teams, the lone remaining defendants. Until the event id canceled (not postponed) they won't give a refund. I no longer have that card either and was concerned about that as well. Others were postponed. StubHub, an event ticket re-seller, told him the company couldn't issue a refund, only a credit towards a future event.
StubHub to Dismiss StubHub Lawsuit - Lawyer Rule The company also cited a UK Competition and Markets Authority order that prevented StubHub from acquiring Viagogo Entertainment. 1:12. Last Friday, Judge Haywood S. Gilliam opined on a motion to compel arbitration and dismiss a complaint filed by ticket purchasers concerning StubHubs refund policy for events affected by the COVID-19 pandemic.
StubHub sued over COVID-19 change to its FanProtect guarantee scheme New cases and investigations, settlement deadlines, and news straight to your inbox. I listed tickets on StubHub, which I had done on multiple occasions. I still have tickets for myself for that Gabriel Iglesias show. McMillan lawyer Nick Coulson echoed the sentiment. While predictions of the company going bankrupt appear to have been overblown, the damage to the pre-pandemic leader in ticket resale marketplaces in the U.S. has been substantial. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. Come to find I was charged $300 from my bank account. WTF I am sorry this happened to so many peopl and even sorrier to say that I unfortunately worked for them for a few months. According to the complaint,StubHub has walked away from its longstanding FanProtect guarantee of cash refunds upon event cancellation. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation.
StubHub to refund canceled events after pandemic complaints NEVER USE STUBHUB. The next day, I received a $500 charge. The case, In Re: StubHub Refund Litigation, is now proceeding in the Northern District of California, presided over by Judge Haywood S. Gilliam, Jr.This particular case represents one of the few COVID-19 related consumer lawsuits to successfully . The suit was filed in error, according to the plaintiff. StubHub has reached a settlement with consumers over its refund policies during the pandemic, which included allegedly withholding refunds from consumers who bought tickets to events that were later canceled, postponed or rescheduled due to COVID-19. If the show is rescheudled your tickets are good for the new date and you can either attend the show or sell the tickets. I want my damn money from the purchase of my tickets!!!! administrator or law firm. But, as an alternative, the 120% off coupons were also . Unsubscribe easily. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. A California class-action lawsuit has been filed against the ticketing site StubHub. If a show is canceled, with no new date, then they will. All Rights Reserved.
MLB, Ticketmaster, and StubHub Named in Ticket-Refund Lawsuit StubHub promised its customers a full cash refund for cancelled events with its FanProtect Guarantee. One man is reportedly suing the ticket resale company, The reason for the lawsuit is the Wisconsin man purchased tickets to an. According to the filing, McMillan purchased two tickets to an NHL game in early March. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Following the consolidation of four customer lawsuits in August 2020, class counsel was recently named in the MDL against ticketing company, StubHub. The 22-page lawsuit claims the defendants, TicketsOnSale.com and Ticket Fulfillment Services LP, who . A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. No resolution and I got no tickets. There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. I purchased OHL tickets the day before the game. While the shows are postponed you are in limbo. Prices may be higher or lower than face value. Subscribe for full access to The Hollywood Reporter. In April, when the suit was filed, MLB had . Enjoy reading our tips and recommendations.
Frustrated concert goers still fighting for refunds Worse, the lawsuit says, is that StubHub is proactively collecting money owed to customers and converting the funds for its own use. Previously, she represented workers and retirees at a national employment law firm. For each StubHub purchase, earn two percent of the cost in rewards that you can cash in for a discount on a future purchase. StubHub did agree to offer cash refunds to some customers in the US and Canada that bought tickets prior to March 25, 2020, but those that purchased tickets thereafter have been given credit for canceled events. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Payments will be provided if the Court approves the Settlement and after any appeals are resolved.
Class Action Lawsuit Filed Against StubHub - Law Cities STUBHUB - 63 Reviews - 199 Fremont St, San Francisco, CA - Yelp The suit argues that the liabilities StubHub created for itself with its FanProtect cash refund guarantee, in the face of both coronavirus-related mass cancellations and the secondary ticket markets choice to pay ticket sellers before an event has even occurred, are of the companys own device and should in no way fall on consumers shoulders. A Brooklyn consumer has filed another proposed class action lawsuit against StubHub, Inc. over what the case calls a bait and switch on a global scale.. After a few hours, Stubhub finally refunded the tickets and offered a minimal voucher as compensation (less than 5% of the purchase price). Robert Griffin told NBC10 Boston Responds he bought his wife tickets to see the Celtic Woman show at the Hanover Theatre in Worcester on March 29 as a birthday present. The settlement will go to consumers in Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virgina, New Hampshire, Wisconsin, Virginia, and the District of Columbia. Please add me I have communication and documentation to prove stub hub is just keeping my money. U.S. District Judge James S. Moody Jr. tossed the StubHub lawsuit in a Florida federal court, saying that lead . They too should be held accountable. You also need to read their terms and conditions regarding disputes as you may be forced to file in their state where their company is incorporated. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. Get buying tips about Ticket Websites delivered to your inbox. Many events this past month were canceled. Sign me up!
StubHub Refund Class Action Lawsuit - Gibbs Law Group Day of the event, I downloaded the tickets only to find they were for the wrong event. Shortly after, in May, StubHub . StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Unsubscribe easily. There are only two ways to request your refund from them on your own: Calling StubHub Support Emailing the company All Rights Reserved. Prior to the COVID-19 coronavirus pandemic, StubHubs FanProtect Guarantee told customers that You will be refunded if the event is cancelled and is not rescheduled., Following the COVID-19 coronavirus outrbeak, many StubHub customers have reported that the company refuses to stand by the FanProtect Guarantee, which required refunding customers for cancelled events. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. .
StubHub Ticket Refund Settlement - $9.5M for canceled events. Covid-19 Now I am left a dissatisfied customer without tickets and trying to buy last minute tickets that are even MORE expensive than what I had paid for. The federal court ruling in the case is a consent judgment between the parties. FanProtect Guarantee: Add me I had cancelled tickets in Arizona last year. Still no luck. I have not received any information on recovery of my money yet. Even though refund policies are set according to the individual sellers' terms of service, StubHub issues refunds on their own too. Please add, I live in Massachusetts and purchase two tickets to go see Garth brooks. In the email, the company also admitted that the impact of the coronavirus pandemic made it impossible to sustain its ticket buyer and seller refund practices in the near-term while still touting its voucher offerings as clear and fan-first, according to the suit. Get the latest news on COVID-19 delivered to you. Law Analysis StubHub Denied Dismissal of Lawsuit Over COVID Refund Claims By Michael McCann May 17, 2022 9:30am After StubHub made a second attempt to have a suit over its COVID refund policy dismissed, the court ruled against it. Spoke to StubHub three times in a span of 6 hours for tickets that were purchased as a gift and never transferred. Same seats wrong game. But the company does not need to comply with the law to avoid liability. Despite Cassidys representations, cash refunds represented a key component of the contractual agreement between StubHub and ticket buyers that goes beyond mere convenience, the case claims. We aim to provide readers with the most up-to-date information available about today's consumer products and services. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. A Wisconsin consumer alleges in a proposed class action lawsuit that StubHub has unlawfully pulled back on its longstanding "FanProtect" guarantee by refusing to issue cash refunds for tickets to events canceled due to the coronavirus pandemic. Lia Sophia Class Action Lawsuit Settlement, LG V10 Class Action Lawsuit Settlement Offer, Tristar Products Lawsuit How to Avoid the Scam, Class Action Lawsuit Against Transamerica Universal Life Insurance, Class Action Lawsuit Lifelock Reducing Your Court Costs. Please use any other ticket resale company this one doesn't care about their customers. The lawsuit goes on to argue that despite its recent acquisition by rival Viagogo for more than $4 billion, StubHub, rather than obtain a level of liquidity adequate enough to weather the coronavirus storm, has instead sought to pass its losses onto consumers. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. FALSE. When I punched this ticket, they had already charged nearly a $100 fee, and now, because of all the confusion, they charged me another $500, all of these added up are more expensive than my original ticket. Re: adele show refund. The NHLs suspension caused a spike in the number of e-tickets sold. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. I may or may not be able to make use of rescheduled games as in the Nets- Denver game. On basketball tickets that was cancelled and they would not refund them because at that time the NBA had not cancelled all games, even though they never played any after that during the entire year and some. Share this with everyone please!!!! Looking for a class action lawsuit in Nebraska. Entertainment industries have seen every event canceled or postponed for a foreseeable future. StubHubs financial stability is paramount for the company, and the lawsuit will be settled accordingly. In February, a federal court ruled in favor of StubHub in a class-action lawsuit filed in federal court.
Solved: adele show refund - StubHub Community He also is very certain that the game is sure to be canceled. If you sell on Stubhub they will waive the sellers fee. They have section 130 row 20 available, but refused to actually give me comparable seats and told me I had no choice. StubHub Inc. has agreed to pay more than $9.5 million to consumers from 10 states and the District of Columbia over allegations the ticket reseller failed to provide them with refunds over events cancelled due to the COVID-19 pandemic. "If you have tickets to a show that is postponed, you will be able to select your refund . But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. Terms and Conditions.
Can I file a lawsuit against Stubhub for not giving me a refund? - Avvo Emily Walsh. Bear in mind that the information in this blog post summarizes the allegations put forth in the following legal complaint. expected to be mailed out. Read our Newswire Disclaimer. The company originally intended to give customers a StubHub credit for a future event rather than a cash refund. The show was cancelled due to COVID-19 and then subsequently rescheduled to June 2021 which again that show was cancelled and subsequently rescheduled to 2022. StubHub countered that criticism with its contention that it was simply impossible to provide cash refunds due to the volume of money involved, and the need to claw back payments from ticket sellers on their platform who had already been paid out for the events that were subsequently cancelled. Not by phone, email, nor chat. THEIR GUARANTEES ARE A LIE. I call Stubhub. I was denied my request for a refund.
Report: StubHub Caves on Fan Refund Demands After 15 Months - TicketNews I purchased 4 tickets to a Rammstein concert in the Netherlands in 2019. Now Im stuck with 4 tickets to a concert I cant attend overseas.
StubHub Might Owe You a Refund For Canceled Events in 2020 - Lifehacker 19. Please add me I have purchased two sets of tickets and I have yet to get stubhub to respond. Of the states that disclosed the monetary value of their refunds, Law360 reports that more than $3.6 million will go to consumers in the District of Columbia, while more than $3.1 million will go Colorado consumers, almost $2 million to Arizona consumers, and more than $420,000 and $382,000 to consumers in Maryland and Indiana, respectively. The case seeks monetary damages and restitution remedies for consumers. Buy and sell your Punk Rock Bowling and Music Festival concert tickets today. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. StubHub will pay out over $16 million in refunds to over 75,000 customers for events canceled at the start of the pandemic last year. Most quickly instituted policies of issuing account credits good towards future purchase greater than the value of the cancelled event tickets as a first option for customers, with the option for a cash refund remaining at the customers request. Linda Lam focuses her practice on representing consumers, small businesses, and employees in complex litigation. According to the lawsuit, StubHub president Sukhinder Singh Cassidy had the temerity to claim in an email that the theft of customers money, i.e. As always, we recommend consumers do their best to stay informed, in particular given the swell in coronavirus-related class action lawsuits like this one. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences. The users allege breach of contract and violations of various California consumer protection statutes. 8 weeks of being lied to only to have them refuse to fulfill their guarantee and their customer service RUDELY tell me there was absolutely no way to offer me anything other than the lowest priced seats they had other than a refund. The case seeks both monetary damages to compensate the defendants customers whove been deprived of refunds and punitive damages suitable to deter billion-dollar corporations like StubHub from exploiting the fog of a global crisis to enrich themselves at the expense of eventgoers.
StubHub To Refund Canceled Events After Pandemic Complaints I chose CC. Built into the ticket sellers user agreements and marketed heavily online and elsewhere, StubHubs FanProtect promise has been what the case calls a major component of the companys overall value. This is the only way to get a cash or credit award under the Settlement. your claim status, claim form or questions about when payments are My husband and I bought concert tickets as a Christmas present to each other. The Hollywood Reporter is a part of Penske Media Corporation. StubHub has my $253 for tickets I sold. McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. Future games will have me eating my tickets or selling at an extreme loss, as no options have been offered other than kick rocks if I dont want to jeopardize my health.
How to Get a Refund from StubHub - Christian Small The plaintiffs are attempting to get the money back from StubHub by seeking a class-action ruling. Amanda Bronstad staff reporter Two women will lead lawsuits filed against StubHub after allegedly failing to refund event tickets due to the COVID-19 pandemic. The tickets haven't even been released to me yetthe transaction is still pending, so it could be canceled on their endbut instead I will charge back the transaction through my credit card company. Read the complaint here: StubHub Refund Class Action Complaint. In Wisconsin federal court,StubHub has been hit with a putative class action from the buyers of those resold tickets. Mobile app: This is not good customer care and I would recommend you think carefully before trying to buy tickets through this avenue. Despite the alleged deception, the company's policies did not reflect the actual . In May this year, McMillan had purchased two tickets on StubHub but was denied a refund due to the NHL suspension. StubHub claims it is postponed not cancelled and will not give me my money. They never followed up. In the . Show was cancelled on 12/29/21 the day of the show. StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds with the exception of purchases made in states where law required cash refunds in such an event.
StubHub, Ticketmaster win in MLB ticket lawsuit - Yahoo! News Weve worked hard to create a platform that serves both buyers and sellers as a trusted marketplace, he wrote. Consumers who have not been contacted by StubHub and believe they are entitled to a refund may contact either StubHub at (866) 788-2482 or the Attorney General's Office at 1-800-282-0515 or www.ohioattorneygeneral.gov. Do not use STUBHUB, they are not an honest business. The company has yet to comment on the lawsuit. StubHub contends that it was unable to refund all eligible buyers prior to May 3, 2021 due to the unforeseen impact that the COVID-19 pandemic had on its businesses and the live in-person event industry, including a near complete loss of revenue, an ability to recoup cash refunds from ticket sellers, the consent judgement states. Then he retracted, saying that there doesn't seem to be any tickets left for the game. I am still awaiting a refund for a Nets game postponed in December. StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy A Wisconsin man has filed a $5 million dollar federal class action lawsuit against StubHub for not refunding money.
StubHub sued over refunds for canceled events during coronavirus The 11-page ruling denied both, finding that StubHub failed to carry its burdens while expressing exasperation that years after this case was filed, it remains mired in litigation regarding the pleadings.. The company reportedlydoesnt have enough liquidity to honour these requests though. As to the defendants dismissal bid, the court left all challenged claims in place noting that the briefing of this motion and others have been plagued with inefficient tactics. Judge Gilliam opined that some of StubHubs arguments were premature in view of the fact that at the pleading stage, the court must accept every allegation as true. As the complaint puts it: The COVID-19 cancelations and Defendants trademarked FanProtect Guarantee should have meant that StubHub ticketholders like Plaintiff were promptly refunded their hard-earned moneymoney consumers now need more than ever in a time when many of StubHubs customers have lost their jobs and are suffering financial hardship. Got my money back through my bank investigation. Those with tickets to canceled events will get a credit of 120% of the purchase price. Reports suggest that StubHub Inc. has agreed to enter into a settlement agreement and pay around $9.5 million to its customers in different states across the United States after it allegedly did not refund its clients' tickets after event cancellations caused by COVID-19 (Coronavirus disease-2019). It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. Singh says the reasoning is the financial impact from coronavirus. Speaking to the broader business model of companies like StubHub, Vivid Seats and Gametime, the case places the blame for StubHubs inability to provide cash refunds in the face of mass event cancellations on its inherent shortage of operational cashflow. Anyone can file a lawsuit, with or without the representation of an attorney, for any reason, and ClassAction.org takes no position on the merits of the suit. 24/7 customer support: Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like.
StubHub to refund canceled events after pandemic complaints - USA TODAY I was a part of this fiascoplease add me. List your tickets on the app or website, and StubHub will do the work of finding buyers, completing the sale and paying you. status of any class action settlement claim. They also have the option of keeping their credit for future event ticket purchase on the marketplace if they would prefer. You will not receive a Settlement award under the Settlement. Thousands of Wisconsin residents who bought tickets through StubHub will finally be able to get refunds for tickets for events canceled by the COVID-19 pandemic. However, the transaction went through, I called the CR and told them I purchased it a minute ago, but they refused to refund me. I was told the offer for alternative tickets was the only offer that would be made other than a refund. Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo only offered vouchers to customers who had purchased tickets to cancelled events. Matthew McMillan filed the lawsuit in U.S. District Court in Wisconsin on April 2. Please add me I lost roughly $600. While the customer service representative was apologetic, they couldn't come to a solution to find me a replacement ticket, or a voucher that would cover one of the 100s of pairs of seats that were still floating around. Ticketmaster, StubHub removed from MLB ticket refunds suit - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I bought 2 tickets to a concert in SC that was cancelled. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I had to do all the work, not them. Moreover, the company will be forced to refund its customers. Let us know in the comments!
Class Action Lawsuit Against StubHub - LAW LID The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. Be the first one to find this review helpful. The NHL postponed its season on March 12 in the massive wave of coronavirus shutdowns. It is ridiculous.
How to Request a Stubhub Refund [98% Success] - DoNotPay I listed the ticket for sale, but I was going to change the detail to delist because I decided to go. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); No I never purchased anything from StubHub, HOWEVER I worked for them for a very short time, their shady business dealings was very unnerving to me as well as I read this lawsuit they are in total violation of the court order I worked for them during the merging of viagogo and stubhub that took place In May of this year our emails went from stubhubcorp to @viagogo.com to @stubhub.com 3 emails in 3 weeks it was awful I called them out on their fan protect guarantee as well as arguing why we were trainined in april and May to NOT give refunds to customers instead DO NOT OFFER REFUNDS and I have documentation fo the training it stated on every learning module and it stated that we were NOT to give refunds under any circumstances UNLESS the customer gave pushback they have now taken their 120% refund bs back down to 100 but dont tell the customer unless asked but anyway I was called into a meeiting put on paid suspension which I stayed on for a month then was terminated due to the outcome of the investigation what investigationi? For more information about reviews on ConsumerAffairs.com please visit our