What a waste. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. DO NOT USE AXS! After entering credit card info (correctly) the next button never lights up to proceed to billing address. I have uninstalled and reinstalled the AXS app. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. find great events near you, buy 100% official tickets, sell your seats if you I have deleted the app from my iphone and re-downloaded it with the same result. This is happening for the AXS, and RedRocks Mobile Iphone App. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Make sure you have the latest version of the AXS app. Axs store currently offers the greatest deals and promotions. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. Presumably you agreed to the "ridiculously high" selling charge before confirming? Panic over. they couldnt figure it out and he had to leave for the show. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. The email sharing the tickets never went through. Slow to respond and when they do it has nothing to do with the issue expressed to them. Tickets not showing up in app for event next day. I never received my email confirmation for my tickets. I will NEVER try to get tickets thru these frauds again. I can see my tickets, but I don't see a way to print them. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. But yeah Im NEVER using them again What happened to you? Create an account to follow your favorite communities and start taking part in conversations. I have changed my password. 5. AXSTickets is absolute garbage!!! Official Tickets and Your Source for Live Entertainment | AXS.com I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. And why did I pay such exorbitant surcharge fees for THIS experience? tl:dr - Crashy app. Gave my son a number to call: 45 minute wait. It's all a fan needs, all in one app. 4. Hour long customer service wait with no live person interaction. Its all a fan needs, all in one app. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. AXS Ticketing & Mobile Delivery. SOLD TICKETS VIA AXS. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. If so, how? It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Even just a lil tickets under revision or similar would be fine. TICKETS Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. With the AXS app, you can My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Payer 4,10 (Page St. Maximin) 38,8 km. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. My recipient never received an email with the shared ticket (definitely input the email address correctly). App not working? Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . AXS shit the bed big time. Im annoyed with this application and dont even care to resolve the issue.Im going to really miss the easy use of Flash Seats. Something told me to go on the actual website. These tickets are non refundable so I am out $200. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. DO NOT USE THIS COMPANY! It's all a fan needs, all in one app. So, please do yourself a favour and buy from the venue direct. Published by AXS on 2023-02-21. and our Lets try again. So I kept trying and the same thing kept happening. Still no success. Continuer sur 950 mtres. Have no fear, theres a link in the email where I can view the completed transfer. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Copyright 2023 Apple Inc. All rights reserved. I can't access purchasing tickets either on my desktop or phone. This Clears both data and cache. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Their website did not inform me I would be charged $25 for this service. "Swan Lake" tells the story of a young . Update AXS Tickets to the latest version on PlayStore. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. Enter your device passcode. This is for London (October). Do the terms of your original ticket purchase permit you to re-sell the tickets? I am concerned as the show is coming soon. THANK YOU! Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Tbh, it is a great app. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. I buy tickets on other companies and never have problems like this. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Tap for tickets to see the artists and teams you love. These tickets were EXPENSIVE and a gift for my teen for her birthday. Anyone else's tickets disappear off of AXS? They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. Justuseapp Safety Score for AXS Tickets Is 13.2/100. LTE/3G/2G (auto connect). Why does the email say 1 ticket? Downloaded AXSTickets no tickets. Press question mark to learn the rest of the keyboard shortcuts. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. For more information, please see our Please fix. I purchased my tickets on the Tick Pick app and then received an email saying I had to download AXSTickets to get them. There could be a delivery delay. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. Get the AXS app from App Store or on Google Play. I understand theres a pandemic going on, and Ive tried being patient for weeks now. I add tickets to my cart but when I go to check out it says my cart is empty. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. TRANSFER TO FRIENDSIts super easy. My AXS app is not working!! What's a "Waiting Room"? Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Are you having issues? Same here, I've logged in and My Events is empty. I dont normally do app reviews, but this one frustrated me. Been having a major problem with this app since OCT 2021. 3. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. I am very frustrated about my tickets! Zero stress. Not true! However in my app it still shows that I have two tickets. AXS site or mobile wont let me sign in for refund. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now.
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